Privacy Policy
Last Updated: October 6, 2026
AI Group Ltd. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request information or a quotation, or otherwise interact with us.
By using this website or voluntarily providing personal information to AI Group Ltd., you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
AI Group Ltd. may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, request a quotation, or otherwise communicate with us.
This information may include your name, email address, telephone number, company name, project location, and information you choose to provide regarding your project or inquiry.
Our website may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and information about how visitors interact with our website.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests for information.
- Prepare quotations, estimates, or project proposals.
- Communicate with you regarding potential or existing projects.
- Provide our products and services.
- Improve our website, services, and customer experience.
- Understand how visitors use our website.
- Maintain the security and proper operation of our website and systems.
- Meet legal, regulatory, accounting, or contractual requirements.
- Send marketing or promotional communications where you have consented to receive them or where otherwise permitted by applicable law.
We will not use personal information for purposes materially different from those for which it was collected without obtaining additional consent where required.
Consent
Where required, AI Group Ltd. obtains consent for the collection, use, and disclosure of personal information.
Consent may be express or implied depending on the circumstances, the sensitivity of the information, and your reasonable expectations.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
Sharing of Personal Information
AI Group Ltd. does not sell or rent your personal information.
We may share personal information with trusted service providers, contractors, professional advisers, technology providers, or other parties where reasonably necessary to operate our business, provide our services, complete a project, maintain our website, or fulfill your request.
These parties may only receive information reasonably necessary to perform the services for which they are engaged.
We may also disclose information when required or permitted by law, regulation, court order, or other legal process.
Data Retention
AI Group Ltd. retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, contractual, or business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
Protecting Your Information
AI Group Ltd. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
Use of Cookies
This website may use cookies and similar technologies to support essential website functionality, improve your browsing experience, understand how visitors use our website, and support analytics and marketing activities.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.
Where required by applicable law, non-essential cookies will only be used with your consent.
Third-Party Services
Our website may use third-party services for website hosting, analytics, communications, marketing, maps, embedded content, or other website functionality.
These third parties may process certain information according to their own privacy policies and practices. We encourage you to review the privacy policies of services you interact with through our website.
Links to Other Websites
This website may contain links to third-party websites for your convenience or additional information. Unless specifically stated, AI Group Ltd. does not endorse, control, or assume responsibility for the content, products, services, privacy practices, or policies of any third-party website.
When you leave our website and visit a third-party website, your use of that website is subject to its own terms and policies. AI Group Ltd. is not responsible for any loss or damage resulting from your use of third-party websites or services.
Accessing or Correcting Your Information
You may contact AI Group Ltd. to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected.
We may need to verify your identity before responding to a request. Certain information may be exempt from access or correction where permitted or required by applicable law.
Marketing Communications
If you receive promotional or marketing emails from AI Group Ltd., you may unsubscribe using the unsubscribe option provided in the communication or by contacting us directly.
Transactional, project-related, or other communications necessary for an existing business relationship may continue where appropriate.
Changes to This Privacy Policy
AI Group Ltd. may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, services, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how AI Group Ltd. handles personal information, please contact us:
AI Group Ltd.
400 National Road
Chatham, Ontario, Canada
Email: info@aigroupltd.ca
Website: www.aigroupltd.ca
